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Documentation

Everything you need to get started with Loomira: setup, phone numbers, knowledge base, billing, privacy and support.

Getting Started

  • Getting Started with Loomira

    From sign-up to your first active assistant — the key steps at a glance.

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Set Up Your Assistant

  • Configure Your Assistant

    Personality, custom instructions, greeting, and the AI disclosure required under Article 50 of the EU AI Act.

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  • Phone Numbers

    Order, import, or connect phone numbers via SIP, assign them to assistants, and the SIP basics behind it.

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  • Knowledge Base

    Text, PDF, and website sources for your assistant — and the capacity limits per plan.

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Billing & Messages

  • Billing & Plans

    Subscription plans with included minutes, overage billing from your prepaid balance, and the 14-day money-back guarantee.

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  • Transcripts & Messages

    Where to find call transcripts in the call log, how transcript emails are delivered, and what delivery status means.

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Privacy & Support

  • Privacy

    Retention periods, deletion and access requests, the consent log, EU hosting, and the data processing agreement (DPA).

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  • Support & SLA

    How to reach us, what response time to expect, and what our support commits to today.

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Loomira

The AI phone assistant for businesses across Europe. Built and hosted in the EU.

Built and hosted in the EU · GDPR-compliant

Product

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  • AI phone assistant
  • Greeting generator
  • Pricing
  • Privacy
  • Status
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  • For developers
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Solutions

  • Trades
  • Law firms
  • Restaurants
  • Real estate
  • Hotels
  • Car dealerships
  • Tax advisors
  • Medical practices
  • Dental practices
  • Property management
  • Physiotherapy practices
  • Hair salons

Company

  • About us
  • Contact

Legal

  • Imprint
  • Privacy
  • Terms
  • DPA
  • Sub-processors
  • AI transparency

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