Every damage report gets through. Even at night and on weekends.
For property management
Loomira answers calls from tenants and owners and captures every matter in full.
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GDPR-compliant · EU servers · speaks multiple languages
Capturing a damage report in a structured way
A tenant reports water damage. Loomira asks for property, unit and urgency and routes the case to on-call staff or the caretaker according to your rules.
Incoming call
Answered by Loomira
Answered by Loomira
Water damage forwarded
The report with address, unit and callback number is with the on-call service and in the Loomira portal right away.
Example view
Viewing booked
A prospective tenant wants to see a vacant flat. Loomira books a suitable slot with the property address straight into your calendar.
Flat viewing
Entered into the calendar
Flat viewing
11:00 am · 8 Garden Street
Reachable for every tenant request
Between owners’ meetings, site inspections and statements, the phone often gets left – Loomira answers every call and prepares each matter for your team.
Complete damage reports
Loomira always asks for property, unit, damage and availability in the same order – no more follow-up calls because the house number is missing.
Emergencies forwarded at once
Whatever you define as an emergency goes straight to your on-call service – at night, on weekends and on public holidays.
Routine questions answered automatically
Loomira answers questions about statements, responsibilities or house rules from your knowledge base instead of tying up your team.
Viewing appointments
Loomira books viewings or handover appointments straight into your calendar, without back-and-forth by phone.
Loomira at the centre of your tools
Every call lands where you already work: calendar, CRM and your channels are connected through ready-made integrations, webhooks and an open API.
- Calendar & CRM
- Slack & WhatsApp
- Webhooks & API
Why the phone paralyses your office
Without Loomira
Damage reports arrive by phone, often incomplete: the address is missing, the unit is unclear, the callback only works on the third try.
With Loomira
Loomira takes every report through the same checklist – property, unit, damage, availability – and hands it over complete to your team or the caretaker in charge.
Without Loomira
Most calls are routine questions: when will the statement arrive, who is responsible for the lift, where can I get a spare key?
With Loomira
Loomira answers these from your knowledge base, such as house rules, responsibilities and procedures. Your team handles the cases that genuinely need work.
Without Loomira
At night and on weekends the office is closed – with water damage, valuable time passes before anyone reacts.
With Loomira
Loomira is reachable around the clock, recognises emergencies by your rules and forwards them immediately to your on-call or emergency service.
Damage reports, emergencies and data protection
No damage report gets lost again
Set up Loomira for your property management – reachable around the clock, EU-hosted, with a DPA.