Relief for your front-desk team. For appointments, not diagnoses.
For medical practices
Loomira takes appointment calls and relieves your front-desk practice team.
By clicking “Call me” you consent to a one-time call to this number and to the test call being recorded. Our privacy notice applies.
GDPR-compliant · EU servers · speaks multiple languages
Easing the load on your front desk
A patient calls to arrange an appointment. Loomira takes down the request and preferred times on an organisational level and books a suitable slot — medical questions stay with your practice team.
Incoming call
Answered by Loomira
Answered by Loomira
Appointment rescheduled
The change is noted straight in the practice calendar; your team sees the new appointment immediately in the Loomira portal.
Example view
Practice appointment entered automatically
The agreed appointment appears in your practice calendar with the date, time, and reason for the visit, so your team plans the day’s appointments with no extra effort.
Check-up
Rescheduled automatically by phone
Check-up
10:30 am · At the practice
Ease your front desk, don’t replace it
While your team looks after patients during consultation hours, Loomira handles appointment scheduling on the phone — all medical advice stays solely with your practice.
Appointments during consultation hours
While your practice team treats patients, Loomira answers calls and enters new or rescheduled appointments directly into your practice calendar.
Callback requests cleanly captured
Loomira captures matters that need a callback from your practice team in a structured way and hands them over, so no note or slip gets lost.
Scheduling only, no advice
Loomira gives no medical advice; it handles only organisational tasks such as scheduling appointments, to ease the load on your practice team.
Patient data hosted in the EU
Call data is hosted and stored in the EU (Frankfurt), with a data processing agreement, as the handling of health data in your practice requires.
Loomira at the centre of your tools
Every call lands where you already work: calendar, CRM and your channels are connected through ready-made integrations, webhooks and an open API.
- Calendar & CRM
- Slack & WhatsApp
- Webhooks & API
Why the phone often becomes the bottleneck in a practice
Without Loomira
Between the front desk, patients at the counter and the phone all at once: at peak times calls go unanswered, or patients are left on hold.
With Loomira
Loomira answers incoming calls around the clock, even several callers in parallel at once, and relieves exactly those peak times at the front desk.
Without Loomira
A large share of calls are about the same organisational matters: rescheduling an appointment, opening hours, whether a prescription or referral is ready for collection.
With Loomira
Loomira handles these recurring, organisational matters on its own. The assistant books and reschedules appointments straight in your calendar, and captures requests about prescriptions and referrals in a structured way and forwards them to your team.
Without Loomira
Outside consultation hours, calls end up on the answering machine — or vanish entirely if patients don’t try again later.
With Loomira
Loomira is reachable outside opening hours too and captures appointment requests and matters that your team finds neatly structured on the next working day.
Data protection and the limits of the assistant
Relieve your practice front desk, GDPR-compliant
Set Loomira up for your practice — EU-hosted, with a DPA, with no storage of call audio.