Every reservation gets through. Around the clock, multilingual.
For hotels
Loomira takes guest enquiries in several languages, even when your reception is overwhelmed.
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GDPR-compliant · EU servers · speaks multiple languages
Room enquiry outside reception hours
A caller wants to reserve a room for the weekend late at night. Loomira takes down the request with name and callback number, even when reception is unstaffed, and your team confirms it in the morning.
Incoming call — reception
Answered by Loomira
Answered by Loomira
Room request recorded
Loomira recorded the booking enquiry – your team confirms it straight from the call summary.
Example view
Check-in questions cleared up over WhatsApp
A guest asks over WhatsApp about check-in times and a breakfast request. Loomira answers the questions right in the chat and passes special requests on to your team.
Hotel Seeblick
Business · replies in any language
🔒 Nachrichten sind Ende-zu-Ende-verschlüsselt.
Hi, do you have a double room this weekend?
21:47Good evening! Yes, a double room with breakfast is available Fri–Sun. Shall I reserve it for you?
21:47Yes please, for two nights.
21:48Booked ✓ Here are your details:
21:48Reservation · Hotel Seeblick
Confirmed today
- Room
- Double, breakfast incl.
- Stay
- Fri–Sun · 2 nights
Ease the front desk, never keep guests waiting
While guests are checking in at the front desk, the phone keeps ringing — Loomira takes over so your team can focus on the guests in front of them.
Calls during check-in
When your front desk is busy checking someone in, Loomira answers calls about availability and pricing, without guests on site having to wait.
Booking enquiries around the clock
Even at night or on weekends, Loomira answers questions about free rooms and takes reservation requests, instead of sending guests to voicemail.
Multilingual for international guests
Loomira answers calls in several languages, so international guests with no German are informed clearly too.
Guest requests reliably passed on
Loomira cleanly captures matters like a late arrival or extra requests and forwards them to the right team in your hotel.
Loomira at the centre of your tools
Every call lands where you already work: calendar, CRM and your channels are connected through ready-made integrations, webhooks and an open API.
- Calendar & CRM
- Slack & WhatsApp
- Webhooks & API
Why hotels can’t do without Loomira
Without Loomira
At check-in and check-out a queue forms at reception — meanwhile the phone rings, and callers reach voicemail or hang up in frustration.
With Loomira
Loomira answers every call instantly, no matter how busy reception is, and reliably captures reservation requests, availability and special requests.
Without Loomira
At night or on weekends there’s no one at reception to take spontaneous booking enquiries or late arrivals — the guest simply books elsewhere.
With Loomira
Loomira is available 24/7, records every booking enquiry even at midnight – your team confirms it in the morning, so no guest is lost.
Without Loomira
International guests call in English, French or Italian — if no one at reception speaks the language, misunderstandings arise or the guest hangs up in frustration.
With Loomira
Loomira handles conversations confidently in several languages and only forwards to your team when needed, so every guest feels understood.
What hotel operators ask us most
No call gets lost anymore
Get started with Loomira today and make sure every guest reaches someone around the clock.