Secure jobs even on the road. While the team is out on the job.
AI field-service assistant
Loomira takes calls and captures new jobs while your team is out on assignment.
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GDPR-compliant · EU servers · speaks multiple languages
Answering calls during client visits
While your sales rep is on site with a client, a prospect calls. Loomira answers the call, captures the matter, and makes sure no call is lost.
Call while the technician is on site
Answered by Loomira
Answered by Loomira
Urgent job forwarded
Loomira classified the case as urgent and forwarded the call to the responsible technician by your rule – the case is in the call summary afterwards.
Example view
Field appointment scheduled right away
A prospect wants to arrange an on-site appointment. Loomira checks your field rep’s availability and enters the appointment into the calendar with the address and time.
On-site appointment
Booked into the field calendar
On-site appointment
1:30 pm · Client address
Reachable while you are on the road
Between client visits and the drive to the next job, there is no time for the phone — Loomira takes over while you are on the road.
Calls taken while you drive
While you are travelling between client visits, Loomira answers incoming calls instead of simply letting them fade out.
Appointments straight into your route
Loomira enters new client appointments directly into your calendar, so you can factor them into planning your next jobs.
Urgent matters put through
When Loomira spots an urgent matter, the call is put through to you; everything else is organised without interrupting your drive.
No customer contact is lost
Because every call is answered, even while you are on site with a client, no contact is lost to competitors anymore.
Loomira at the centre of your tools
Every call lands where you already work: calendar, CRM and your channels are connected through ready-made integrations, webhooks and an open API.
- Calendar & CRM
- Slack & WhatsApp
- Webhooks & API
Why calls in field service often get lost
Without Loomira
Your staff are on the building site, at the customer’s premises or on the road in the car and simply can’t take every call without interrupting the actual work.
With Loomira
Loomira answers the call while your team keeps working, and captures the request in full, so no one has to interrupt their work for a phone call.
Without Loomira
An acute emergency like a burst pipe or power outage looks, on the phone, just like a request for a maintenance appointment next month — until it’s too late.
With Loomira
Loomira recognises from the conversation whether a matter is urgent and, if call transfer is set up, puts genuine emergencies straight through to the responsible staff member instead of just leaving a message.
Without Loomira
Callbacks get jotted on notes in the vehicle or simply forgotten in the rush between two appointments.
With Loomira
Loomira books callback slots straight in your calendar or system and sends a structured overview of all open requests to your team.
What field-service teams often want to know
Never miss another job while you’re out on assignment
Set Loomira up in under an hour so every call is captured, wherever your team is working. 14-day money-back guarantee if you’re not convinced.