Support that never closes. Reachable day and night.
AI support agent
Loomira answers support calls and common questions automatically, any time and in any language.
By clicking “Call me” you consent to a one-time call to this number and to the test call being recorded. Our privacy notice applies.
GDPR-compliant · EU servers · speaks multiple languages
Support calls with no hold queue
A customer calls with a question about their order. Loomira answers common queries directly and passes more complex cases, with all the details, on to your support team.
Incoming support call
Answered by Loomira
Answered by Loomira
Request resolved, no ticket needed
Loomira shared the shipping status directly and logged the call — your support team is only notified when action is actually needed.
Example view
Resolving customer queries in WhatsApp chat
A customer writes in about a problem with their delivery. Loomira clarifies the matter in the chat and either provides a solution or escalates it straight to your team.
Customer support
Business · sofort geantwortet
🔒 Nachrichten sind Ende-zu-Ende-verschlüsselt.
Hi, my order #48231 hasn’t arrived yet. Can you help?
14:22Hello! Your order #48231 is out for delivery today and will arrive by 6 pm. Shall I send you the tracking link?
14:22Yes, please.
14:23Done ✓ Here is the status of your order:
14:23Order · #48231
Status updated
- Status
- Out for delivery
- Delivery
- Today by 6 pm
- Tracking
- Link sent
Your support team never overloaded
Recurring questions cost your team the time they need for complex cases — Loomira handles the routine and brings you in only when it is really needed.
Routine questions answered automatically
Loomira answers common questions about products, opening hours, or orders straight from your knowledge base, around the clock and with no waiting.
Escalation to real team members
When Loomira spots a complex or sensitive matter, it hands the call or chat over seamlessly to a member of your team.
Consistent answers, no exceptions
Every caller gets the same correct information from your knowledge base, no matter who on your team is available or off sick.
Less call volume for the team
Because Loomira resolves most standard enquiries itself, your support team keeps more time for matters that truly need human judgement.
Loomira at the centre of your tools
Every call lands where you already work: calendar, CRM and your channels are connected through ready-made integrations, webhooks and an open API.
- Calendar & CRM
- Slack & WhatsApp
- Webhooks & API
Why classic phone support hits its limits
Without Loomira
Your support team is drowning in calls about the same three questions — shipping status, returns, invoice questions — while more important matters pile up.
With Loomira
Loomira answers standard questions instantly from your knowledge base and frees up your team for the cases that really need human judgement.
Without Loomira
Outside business hours every call goes to voicemail — customers hang up, call the competition or leave a bad review.
With Loomira
Loomira is available 24/7, takes every call and documents the request, so no one runs into a dead end.
Without Loomira
Support staff change, fall ill or are still in training — the quality of answers fluctuates and important information gets lost.
With Loomira
Loomira always answers based on the same up-to-date knowledge base, consistently and with no onboarding time.
What you should know before you start
Relieve your support team starting today
Set Loomira up in under an hour and let your AI support agent start taking calls right away. 14-day money-back guarantee if you’re not convinced.