Reachable on WhatsApp too. Answers and appointments, automatically.
WhatsApp add-on
Loomira answers WhatsApp messages automatically and arranges appointments straight in the chat.
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GDPR-compliant · EU servers · speaks multiple languages
WhatsApp enquiries answered automatically
A customer writes in over WhatsApp with a question about opening hours or availability. Loomira replies instantly in the familiar chat, with no waiting and no manual effort.
Your business
Business · replied instantly
🔒 Nachrichten sind Ende-zu-Ende-verschlüsselt.
Hi, do you have an appointment free on Thursday afternoon?
09:41Hello! On Thursday, 3:30 pm or 4:15 pm is free. Does either time suit you?
09:414:15 works, thanks!
09:42Booked ✓ Here are your appointment details:
09:42Appointment · Your business
Booked today
- When
- Thu, 4:15 pm
- Duration
- approx. 30 min
An appointment from the WhatsApp chat
At the end of the chat, the customer and Loomira agree on an appointment. It is carried over into your calendar automatically, with date and time.
Appointment via WhatsApp
Carried over from the chat
Appointment via WhatsApp
4:15 pm · 30 min
Reachable where customers write
More and more customers write instead of calling — Loomira replies on WhatsApp just as reliably as on the phone, even outside your opening hours.
Instant replies on WhatsApp
Instead of leaving customers waiting hours for an answer, Loomira responds to WhatsApp messages immediately, even in the evenings and on weekends.
Booking right in the chat
Appointments or reservations can be arranged directly in the WhatsApp chat, without the customer having to call separately or open a website.
The same information as on the phone
Loomira answers questions in the chat from the same knowledge base as on the phone, so customers get consistent information across every channel.
Seamless handover to your team
If a chat enquiry gets too complex or personal, Loomira hands the conversation over seamlessly to a member of your team.
Loomira at the centre of your tools
Every call lands where you already work: calendar, CRM and your channels are connected through ready-made integrations, webhooks and an open API.
- Calendar & CRM
- Slack & WhatsApp
- Webhooks & API
Why WhatsApp messages often go unanswered
Without Loomira
Messages come in during the evening, on weekends or in the middle of the day-to-day rush and pile up until someone finally finds time to reply. By then the customer may already be with the competition.
With Loomira
Loomira replies instantly and around the clock, with the same reliable information your phone assistant knows too: opening hours, services, prices and current availability.
Without Loomira
A large share of incoming messages are about the same recurring questions: What are your opening hours? Do you still have an appointment free this week? What does a particular service cost? That ties up time the day-to-day business can’t really spare.
With Loomira
Loomira answers common questions on its own from your stored knowledge base. Your team only takes over when it really gets individual.
Without Loomira
Calls and WhatsApp chats have so far often run completely separately: two channels, two histories, two places where you have to track who wanted what and when. That costs overview and time.
With Loomira
A shared inbox for both channels: call transcripts and WhatsApp histories land together in your Loomira portal, with the same context per customer — regardless of the channel they reached out through.
The WhatsApp add-on in detail
Add WhatsApp to your phone assistant
One brain, one knowledge base, two channels: set up the WhatsApp add-on for your existing Loomira assistant, or start with both together right away. If you don’t use it, you get your payment back within 14 days.