A holiday voicemail greeting for business needs three facts: that you are closed, the exact day you reopen, and what callers can do until then, from leaving a message to calling an on-call number. A seasonal wish is optional and should never push the greeting past 30 seconds. Below are 12 ready-to-record examples for a Christmas-to-New-Year closure, single public holidays, reduced holiday hours and an inclusive "holiday season" version, plus advice on saying dates so that callers in other countries don't misread them. Loomira is an AI phone assistant for small and mid-sized businesses that is hosted in the EU and keeps answering calls while your office is closed for the holidays. If you prefer a recorded greeting, every text below can be adjusted in our free voicemail greeting generator.
What should a holiday voicemail greeting include?
A holiday voicemail greeting is a temporary business greeting for the days when the business is closed, or on reduced hours, because of public holidays such as Christmas and New Year. It states the closure, the reopening day and any urgent-contact option, and it may end with a short seasonal wish.
Check every draft against this list:
- Business name first, so callers know they have the right number.
- The reopening day with weekday and month: "we're back on Monday 4 January". That one sentence matters more than the closure dates.
- An urgent option, or a clear statement that there is none. Callers with a real problem need to know whether to wait or look elsewhere.
- What to leave: name, number and a short message.
Switch the greeting on when you close on your last working day, then call your own number to check it. On the morning you reopen, switch back before the first call; a Christmas greeting heard in mid-January suggests nobody is minding the phone. Update your website and online listings too, so callers see the same dates everywhere. For a summer closure or personal leave, our out-of-office voicemail examples fit better.
Which examples work for a Christmas-to-New-Year closure?
This is the most common case: the office closes for the days between Christmas and New Year. Give the reopening day, keep the wish short, and add an on-call number only if someone will actually answer it.
Christmas to New Year – formal
Hello, you've reached [Business name]. Our office is closed over Christmas and New Year, and we're back on [weekday and date]. Please leave your name, number and a short message after the tone, and we'll call you back once we reopen. We wish you a peaceful festive season.
about 21 seconds spoken
Christmas to New Year – friendly
Hi, and thanks for calling [Business name]! Our team is taking a break over Christmas and New Year, and we're back on [weekday and date], ready to help. Leave us a message with your name and number, and we'll get back to you then. Merry Christmas and a happy New Year!
about 22 seconds spoken
Christmas closure – short
Hello, this is [Business name]. We're closed for Christmas and New Year and back on [weekday and date]. Please leave a message, and we'll call you back. Merry Christmas!
about 12 seconds spoken
With an on-call number – trades and property management
Hello, you've reached [Business name]. Our office is closed over Christmas and New Year, and we're back on [weekday and date]. For emergencies such as [burst pipes or heating failures], our on-call service is available on [on-call number]. That's [on-call number]. For anything else, please leave a message, and we'll call you back when we reopen.
about 24 seconds spoken
If you run a medical practice, care service or another business where a caller could be in danger, the holiday greeting must also say where to get help while you are closed and name the emergency number for life-threatening situations: 112 throughout the EU, 999 in the UK or 911 in the US. Your professional body can tell you what else the greeting must contain.
Which examples work for a single public holiday?
For a one-off closure, name the date rather than saying "today", because many people switch the greeting on the evening before. Naming the holiday helps callers from other regions understand why you are closed.
Single public holiday
Hello, you've reached [Business name]. Our office is closed on [weekday and date] for [name of public holiday]. We're open again on [weekday and date] from [opening time]. Please leave your name and number after the tone, and we'll call you back then. Thank you.
about 19 seconds spoken
Christmas days only – open in between
Hello, you've reached [Business name]. We're closed on [first date] and [second date] for Christmas, and open as usual again from [weekday and date]. Please leave your name, number and a short message, and we'll call you back on our next working day. Happy Christmas!
about 19 seconds spoken
Long weekend around a public holiday
Hello, you've reached [Business name]. With the public holiday on [weekday], we're closing for a long weekend and we're back on [weekday and date]. Please leave your name, number and a short message, and we'll call you back on our first day back. Enjoy the long weekend!
about 20 seconds spoken
Which examples work for reduced holiday hours?
If you stay open with fewer hours, the greeting has a different job: it must tell callers when they can reach someone, not just when you are back to normal. For shops and wholesalers, the order cut-off is often the most important line.
Reduced hours between Christmas and New Year
Hello, you've reached [Business name]. Between Christmas and New Year we're open with reduced hours: [days], from [opening time] to [closing time]. Outside these times, please leave your name and number, and we'll call you back during our next opening hours. Our normal hours resume on [weekday and date].
about 21 seconds spoken
Order and delivery cut-off
Hello, and thank you for calling [Business name]. Our office is closed for the holidays and we're back on [weekday and date]. Orders placed after [cut-off date] will be dispatched from [weekday and date]. For questions about an existing order, please email [email address], or leave a message after the tone.
about 22 seconds spoken
How do I word an inclusive "season's greetings" message?
Think about who calls you. "Merry Christmas" is natural for many businesses, but if your callers come from different backgrounds or countries, a neutral wish fits everyone: a restful break, the holiday season, the year ahead. "Happy holidays" is common in the US; "season's greetings" or "best wishes for the new year" work well elsewhere. Skipping the wish altogether is also fine and keeps the greeting shorter.
Holiday season – inclusive
Hello, you've reached [Business name]. We're closed for the holiday season and back on [weekday and date]. Please leave your name, number and a short message after the tone, and we'll call you back in the new year. Our whole team wishes you a restful break and all the best for the year ahead.
about 23 seconds spoken
How do I say dates so international callers don't misread them?
Say the weekday, the day and the month: "Monday 4 January" or "Monday, January 4th" are both unambiguous. Avoid "the 4th" on its own, "after the holidays", "early in the new year" and "closed until", which leaves callers unsure whether that day is included. In writing, on your website or in an email auto-reply, use the month name: 04/01 means 4 January to most European readers and April 1 to most American ones.
If many callers speak another language, a bilingual greeting is worth the extra seconds. Give the same essentials in both halves and say the date the way each language does.
Bilingual – English and German
Hello, you've reached [Business name]. We're closed over Christmas and New Year and back on [weekday and date]. Please leave a message, and we'll call you back. Guten Tag, hier ist [Business name]. Wir sind über Weihnachten und Neujahr geschlossen und ab [weekday and date] wieder für Sie da. Bitte hinterlassen Sie eine Nachricht, wir rufen Sie zurück.
about 25 seconds spoken
Bilingual – English and French
Hello, you've reached [Business name]. We're closed for the holiday season and back on [weekday and date]. Please leave a message, and we'll call you back. Bonjour, vous êtes bien chez [Business name]. Nous sommes fermés pour les fêtes de fin d'année et serons de retour le [weekday and date]. Laissez-nous un message, nous vous rappellerons.
about 24 seconds spoken
Public holidays differ by country and region: what should you check?
Before you record, check which days apply where your business and your callers are. The UK's official bank holiday list is published separately for England and Wales, Scotland and Northern Ireland: Scotland has a bank holiday on 2 January that England and Wales don't, and when a bank holiday falls on a weekend, a substitute weekday, normally the following Monday, takes its place. In the US, the federal holidays listed by the Office of Personnel Management are set by law for federal employees, so check which days your own business, customers and suppliers actually observe. Across Europe, each country has its own calendar, and some add regional holidays.
Three practical checks: name the holiday if callers elsewhere may not know it, confirm your reopening day after any substitute day, and make sure everyone on the team knows the dates before the greeting goes live.
When an AI answers instead of voicemail
During a long closure, a recording collects messages that wait days for a reply. An AI phone assistant can answer common questions, take requests in detail and flag urgent ones while the team is off:
AI assistant – over the holidays
Hello, you've reached [Business name]. You're speaking with our AI assistant. We're closed over the holidays and back on [weekday and date]. I can answer common questions, take your request or book an appointment for after we reopen, and if it's urgent, I'll flag it for our team straight away. How can I help?
about 23 seconds spoken
In the EU, the disclosure in the second sentence is not optional: Art. 50 of the EU AI Act requires that people are told when they are interacting with an AI system, and the obligation has applied since 2 August 2026. Our page on AI transparency shows how Loomira makes that announcement.
With Loomira's AI answering machine, the assistant takes holiday calls, records each caller's name, number and request, and sends you a written summary, so the first morning back starts with a clear list instead of a full voicemail box. It cannot make decisions only your team can make; it makes sure every request is waiting for them.